Ann Arnold, Executive Director Texas Association of Broadcasters
You put together a concise, fact-and technique-filled, road-ready workshop. It was always informative, entertaining and worth the investment of each registrant's time. You made the workshops truly relevant to the attendees in each of the ten cities we visited, from novice to seasoned pro. Your thoughts on delivering superior service to the client and techniques for better account management were timely and well received. An added bonus was your icon system for remembering each part of the 10-step process for building direct business. Radio and TV attendees alike clearly appreciated your approach-you've obviously been in their shoes and succeeded. I was delighted with their evaluation of your program and your fine representation of TAB.